BigPay is a late comer to the ewallet game but they have since catch up a bit after becoming one of the ewallets for e-pemula, a government cash giving program for youths.
BigPay is a subsidiary of Airasia Digital (aka Captal A digital).
My friend who uses BigPay told me recently his BigPay debit card was mis-used by scammers to pay for some internet subscription. He could not recall how the leak happen. He showed me the screenshots of the transactions and there were multiple transactions made within a short 5 mins span to Strata Scratch and Leetcode, 2 companies which sells code developer education services. Most likely scammers purchase services from these 2 companies and resold the account to other people. A lot of companies in US do not require CVV (card verification value) to be keyed in for transaction verification, just keying in the debit card/credit card number is sufficient for charging. For such case, a new card has to be given (card replacement) by BigPay as the original card has been compromised.
As such, one of the ways to improve security on BigPay ewallet is to disable debit card usage on BigPay ewallet and only enable the card when require to use (eg going overseas and paying for big purchases etc). The disabling of the debit card can be done via BigPay ewallet app, there is a tab called "cards" and this is where the debit card can be disabled. I do not see any reason to use the debit card when we have other bank debit card unless we use the BigPay debit card overseas to swap for purchases. Some people use the BigPay debit card to get loyalty points.
Disabling the debit card does not mean the bigpay app cannot be used, only the debit card is frozen for use.
Prior to this article, BigPay ewallet users got a lot of phishing calls from social engineering scammers (impersonating BigPay staff) trying to trick BigPay ewallet users to reveal their PAC/PIN number. This risk have been greatly reduced after Bigpay tightened their security procedures recently.
I've always been a pro technology guy so I'm not implying that BigPay ewallet has less security, its ability to do foreign currency remittance and issuance of a debit card makes it a target for international scammers.
#ePemulaXBigPay #BigPayMY
📍Links
https://propfessor.blogspot.com/2020/07/somebody-tried-to-scam-my-bigpay.html
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