According to reports, a representative of the tour company sent tour package details via WhatsApp, offering a discounted rate to entice people to book their packages. However, after booking fees were paid, on the day of departure, the tour buses did not show up, and the "representative" was nowhere to be found. The customers were left stranded, and the tour company denied having offered any such promotion.
This is a stark reminder of the potential dangers of conducting business through social media channels. Customers should exercise caution when engaging with such promotions and ensure that they are dealing with reputable companies. It is also important for businesses to establish proper protocols and guidelines for communication with customers through social media channels to minimize the risks of such fraudulent activities.
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